National carrier

American Family

Underwriting entity: American Family Mutual Insurance Company, S.I.
NAIC company code: 19275

Wind or hail storm claims can also be started by texting STORM to 26326 (AMFAM).

amfam.com

Claims line

1-800-MYAMFAM (1-800-692-6326)

Claims, 24/7

Read from amfam.com on 23 Aug 2026. Open it before you call.

General education, not advice

We are not affiliated with, endorsed by or acting for American Family, and this page says nothing about how it handles claims. Each contact below was read from the page linked beside it, sources dated 23 Aug 2026. Carriers change numbers, portals and inboxes without notice, and the contact printed on your own policy or declarations page governs over anything here. Open the source and confirm before you rely on it.

Full disclaimer

Every contact on record

Claims phone

1-800-MYAMFAM (1-800-692-6326)
Claims, 24/7

Source

https://www.amfam.com/claims Read 23 Aug 2026

File a claim online

Guest claim filing
File a claim without logging in

Source

https://www.amfam.com/claims Read 23 Aug 2026

Claims email

claimdocuments@afics.com
Email (claims)

Source

https://exp.amfam.com/contact Read 23 Aug 2026

Policyholder portal

My Account
My Account portal (file and track claims)

Source

https://www.amfam.com/claims Read 23 Aug 2026