PublicAdjust.ing Knowledge Base
Overview States Guides Resources Carriers Templates Reference

Regional carrier

Shelter Insurance

Underwriting entity
Shelter Mutual Insurance Company
NAIC company code
23388
Where it writes
about 15 Midwest and South states from its Missouri base

Separate published lines for questions on an already-reported claim, one for weather-related property (catastrophe) claims and one for non-weather property claims, are listed on the claims page.

shelterinsurance.com

Claims line

1-800-SHELTER (1-800-743-5837)

Report a claim 24 hours a day

Read from shelterinsurance.com on 23 Aug 2026. Open it before you call.

General education, not advice

We are not affiliated with, endorsed by or acting for Shelter Insurance, and this page says nothing about how it handles claims. Each contact below was read from the page linked beside it, sources dated 23 Aug 2026. Carriers change numbers, portals and inboxes without notice, and the contact printed on your own policy or declarations page governs over anything here. Open the source and confirm before you rely on it.

Full disclaimer

Every contact on record

Claims phone

File a claim online

Policyholder portal

Mailing address

Also filed under S