National carrier
The Hanover
- Underwriting entity
- The Hanover Insurance Company
- NAIC company code
- 22292
Prestige (high-value home) claims use a dedicated line published on the claims page.
hanover.comClaims line
800-628-0250Claims, 24/7
Read from hanover.com on 23 Aug 2026. Open it before you call.
General education, not advice
We are not affiliated with, endorsed by or acting for The Hanover, and this page says nothing about how it handles claims. Each contact below was read from the page linked beside it, sources dated 23 Aug 2026. Carriers change numbers, portals and inboxes without notice, and the contact printed on your own policy or declarations page governs over anything here. Open the source and confirm before you rely on it.
Full disclaimerEvery contact on record
Claims phone
-
800-628-0250
Claims, 24/7
- Source
- https://www.hanover.com/claims Read 23 Aug 2026
File a claim online
-
https://www.hanover.com/claims/claims-services/report-claim
Report a claim
- Source
- https://www.hanover.com/claims Read 23 Aug 2026
Claims email
-
firstreport@hanover.com
Report a loss by email
- Source
- https://sites.hanover.com/linec/docs/221-8571.pdf Read 23 Aug 2026
-
imclaiminfo@hanover.com
Confirm receipt of documents or obtain claim status
From a third-party page, not the carrier
- Source
- https://www.musicproinsurance.com/pages/claims Read 23 Aug 2026
Policyholder portal
-
https://registration.hanover.com/CustomerWeb/login.htm
Policyholder login
- Source
- https://www.hanover.com/claims Read 23 Aug 2026