Regional carrier
West Bend
- Underwriting entity
- West Bend Insurance Company
- NAIC company code
- 15350
- Where it writes
- the Upper Midwest from its Wisconsin base
West Bend's website brand is 'The Silver Lining' (thesilverlining.com); its 24/7 claim reporting service is called DirectConnect.
thesilverlining.comClaims line
1-877-922-5246DirectConnect 24/7 claim reporting
Read from thesilverlining.com on 23 Aug 2026. Open it before you call.
General education, not advice
We are not affiliated with, endorsed by or acting for West Bend, and this page says nothing about how it handles claims. Each contact below was read from the page linked beside it, sources dated 23 Aug 2026. Carriers change numbers, portals and inboxes without notice, and the contact printed on your own policy or declarations page governs over anything here. Open the source and confirm before you rely on it.
Full disclaimerEvery contact on record
Claims phone
-
1-877-922-5246
DirectConnect 24/7 claim reporting
- Source
- https://www.thesilverlining.com/claims/how-to-report-a-claim Read 23 Aug 2026
File a claim online
-
How to report a claim
Claim reporting options
- Source
- https://www.thesilverlining.com/claims/how-to-report-a-claim Read 23 Aug 2026
Claims email
-
directconnect@wbmi.com
Claim reporting email (include policy number, date and description of loss)
- Source
- https://www.thesilverlining.com/claims/how-to-report-a-claim Read 23 Aug 2026
General phone
-
262-334-5571
Corporate office
- Source
- https://www.thesilverlining.com/claims/how-to-report-a-claim Read 23 Aug 2026
Policyholder portal
-
Web portal and mobile app
Policyholder web portal and mobile app
- Source
- https://www.thesilverlining.com/claims/how-to-report-a-claim Read 23 Aug 2026
Mailing address
-
1900 South 18th Ave., West Bend, WI 53095
Corporate address
- Source
- https://www.thesilverlining.com/claims/how-to-report-a-claim Read 23 Aug 2026